Contact & Support

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Echinacea Field

Contact & Support

We love to hear from our customers and herb enthusiasts! Explore helpful resources and contact us directly using the information below.

Customer & Retailer Support

Our Customer Support Team is here for you Monday through Friday, 7:30 AM - 6 PM EST.

⚠ Gaia Herbs does not have a physical retail store to receive or drop off orders.

⚠ Our support agents are not licensed health professionals and cannot answer health-related questions, provide recommendations, diagnose, or give medical advice. Please contact your healthcare provider for medical inquiries.

Corporate Office - 1.800.831.7780

Wholesale Support - Option 1

Consumer Support - Option 2

Product Formula or Ingredient Inquiries - Option 3

Accounts Receivable - Option 4

Front Desk - Option 0

Fax - 1.800.717.1722

Email - info@gaiaherbs.com

Shipping & Payment Information

Orders placed Monday through Friday (excluding major holidays), will typically ship within 24 hours and will be received within 5-7 business days (often sooner!), depending on your ZIP code. Shipping is FREE for all orders over $64.

We are currently unable to ship to PO Boxes, military addresses, and/or internationally. Learn more about shipping and rates.

Our Satisfaction Guarantee & Refund Policy

We hope that you love your product, but if you are not absolutely satisfied with a purchase made on gaiaherbs.com, for any reason, let us know.

We will promptly assist in the return of the item and credit your account. Your experience and satisfaction are important to us. Click here to learn more about our 100% Satisfaction Guarantee.

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